Insights
Insights from our work
Helping our clients stay ahead of the curve is a big part of what we do. That’s why we’ve developed a library of resources to keep you informed about the latest industry challenges and emerging trends.
Insights
Our latest research & thinking
We are an organization centered on people solving complex business problems across industries, in ways that deliver value above expectations.
Report
Government parents are not OK
New research reveals that government employees with children are more likely to experience burnout compared to their peers. Explore key strategies agencies can implement to better support parents, reduce burnout, and create a more balanced work environment.
Infographic
Federal recruitment and hiring: Fishing for talent
Federal recruitment and hiring is complex and lengthy, but with limited time and teams already at capacity, how can mission leaders gain some control and tackle inefficiencies to improve the hiring process? Read our infographic to find out.
Blog
2024 Olympics offers lessons in achieving gender parity
By Lindsay Henson
Explore how the 2024 Paris Olympics achieved historic gender parity and learn pragmatic strategies for fostering gender diversity in your organization.
Infographic
Employees weigh in on workplace flexibility: 2024
Eagle Hill Consulting surveyed the U.S. workforce on the topic of workplace flexibility to provide insights as organizations shape their workplace strategies and remote work policies. See what we found.
Infographic
Government employees share benefits and burdens of returning to office
Eagle Hill surveyed government employees to learn how workplace flexibility impacts productivity and retention. Our research reveals key insights for agency leaders to consider as they update their work environment plans per OPM telework mandates.
Article
Employee retention: 4 tips to stay ahead in a period of low turnover
With employee retention at a high point, the time is now for companies to build from within. Learn how to get ahead in a period of reduced turnover.
Report
Why Gen Z is a retention outlier—and what to do about it
Gen Z workers require tailored employee retention strategies to keep them engaged on their own terms. Learn why and explore five key priorities that influence Gen Z retention.
Article
Five Gen Z employee retention strategies
Gen Z workers require tailored employee retention strategies to keep them engaged on their own terms. Learn why and explore five key priorities that influence Gen Z retention.
Infographic
The state of worker burnout: 2024
Eagle Hill’s survey of U.S. employees surfaces insights into the drivers, organizational impacts, and remedies for alleviating worker burnout.
Article
AI in recruitment: 3 key challenges solved
Utilizing AI solutions in recruitment can help organizations find diverse talent, improve candidate engagement and experience, and implement skills-based evaluations.
Article
How to embrace neurodiversity in the workplace
Neurodivergent employees can add tremendous value to the workplace, with skills and talents. Learn 7 strategies to embrace neurodiversity and empower neurodivergent employees to reach their full potential.
Report
Neurodiversity in the workplace
Our 2024 neurodiversity in the workplace report finds that neurodiversity awareness as well as the hiring and managing of neurodivergent employees needs major improvement.
Report
Neurodiversity in government
Learn what our research uncovered about neurodiversity awareness and accommodations in government, and why performance management and career advancement practices need to be improved to ensure neurodivergent employees can reach their full potential.
Blog
For Women’s History Month, let’s honor the trailblazers with action
By Melissa Jezior
For Women's History Month, we're celebrating the trailblazing women who came before us by taking actions to honor their legacies. Here's some actions we're taking at Eagle Hill, and ideas that might work to further progress at your organization, too.
Blog
From crisis to control: A deep dive into employee retention amidst worker shortages
By Melissa Jezior
Anticipating retention and attrition trends is a key competitive asset for orginazations. Whether you're looking to hire, retrain, or reduce headcounts, learn how to leverage insights from Eagle Hill's new Employee Retention Index.
Report
Companies are scaling back on DEI despite high value among workers
Research finds that over half of the workforce says DEI is a key factor when considering a future employer. For younger workers, that jumps to 77%. Now is the time to continue DEI progress, not plateau or cutback. Learn how.
Report
The state of organizational culture 2024: Hybrid work’s unexpected impact
Our 2024 organizational culture report finds hybrid work is having a positive impact on organizational culture. Read the report to learn why and get 4 recommendations on how to improve your organization's culture as you navigate hybrid work.
Blog
Telework clashes, burnout, and strikes. Employees still aren’t OK.
By Melissa Jezior
Discover why employee retention and workplace flexibility are top business priorities for 2024 and what you can do to retain your top talent in the New Year.
Article
Positioning government leaders as culture champions
Government leaders need training, tools, and data to prioritize and build a strong workplace culture. Learn what agencies can do to position government leaders as culture champions who employees will be more likely to trust and follow.
Report
Leadership, trust, and workplace culture in government
Our new research reveals workplace culture in government holds extraordinary influence over an agency’s ability to meet its mission. Learn who government employees say is responsible for driving workplace culture and what they can do to improve it.
Blog
Millennials hold the key to changing government workplace culture for the better
By Gwynneth Chandler
Millennial managers, our future government leaders, are poised to change government workplace culture for the better. Learn why they understand how workplace culture impacts performance, customer service, and an agency's ability to meet its mission.
Article
Agile Project Management: 6 strategies for success
Succeed at Agile Project Management; learn 6 strategies that help organizations stay flexible and collaborative, and incorporate customer feedback throughout the project lifecycle.
Blog
To return or not return to work? That is the wrong question.
By Andrew Edelson
Where teams are managed matters less than how teams are managed. We share how utilizing effective performance management can drive productivity, collaboration, customer service, and culture, regardless of where teams are working.
Article
How to build resilience in your organization: A framework for business resiliency
Learn how to build resilience with our Business Resilience Framework.
Blog
AI, everywhere, all at once: Leading with empathy through AI disruption
By Joseph Macaluso
AI adoption can be scary for employees. Find out how leading with empathy and investing in existing staff can go a long way to easing those fears, improving adoption of new tools, and helping the whole organization thrive.
Article
6 strategies to improve employee performance—no matter where they work
We share strategies for managers to improve employee performance in any work environment.
Article
Toxic work environments: How to stop your toxic culture problems at their source(s)
We share recommendations to fix a toxic work environment and create a thriving workplace where employee morale and productivity flourish.
Blog
Striking the right balance: Flexible work arrangements in government
By Lindsay Henson
It's clear government workers value both in-person and remote work. Learn how agency leaders can leverage flexible work arrangements to retain top talent and improve performance.
Blog
Can employers put the hybrid work genie back in the bottle?
By Melissa Jezior
Hybrid work is nuanced and companies need to balance the need for high performance while also retaining top talent in a drum-tight labor market. The key to success? Flexibility.
Report
From Baby Boomers to Gen Z: Adapting government employee connection strategies for today’s workforce
Our research finds a large generational difference in how government employee connection impacts job satisfaction, retention, and performance.
Article
5 strategies to build workforce resilience
With people being your organization’s best asset, emerging stronger from economic uncertainty hinges on investing in them. See how.
Article
How to prepare your business for a recession
Be proactive in preparing your business for a recession with these 5 keys for creating efficiencies and investing in new value.
Article
The 4 pieces you need to improve workforce planning
Successful workforce planning requires leaders to think holistically about their organizations. Learn how to improve workforce planning efforts by incorporating 4 key considerations: strategy, people, process, and data.
Article
5 steps to improve employee connection and boost organizational performance
Big business benefits can result from improving employee connection, from higher retention to better job performance. Start with these 5 steps to begin improving employee connection at your organization today.
Report
Fostering employee connection beyond relationships delivers big business results
Our research reveals that meaningful employee connection—which goes beyond sharing organizational values, holding happy hours, and other team building events—helps improve job satisfaction and boosts organizational performance.
Blog
How to talk about burnout: Three tips for constructive conversations with your team
By Melissa Jezior
With employee burnout levels remaining steady, it's important employees and employers know how to have constructive conversations about burnout with their team. We share three tips on how to get a dialogue started around burnout to drive change.
Blog
How to preserve employee experience amid layoffs
By Carrie Miceli
Learn how to preserve your employee experience amid layoffs, including eight actionable ways business leaders can support their teams.
Blog
Connected culture: 2023’s priority for business leaders
By Melissa Jezior
Building a connected culture is a critical business priority for 2023, and a key component of our 2023 business outlook.
Infographic
How to improve employee recognition
Learn how to improve employee recognition to transform the employee experience – and learn how to quickly implement programs that are both cost effective and get results.
Blog
The most wonderful time of the year can also be the most stressful. Here’s how your workplace can meet the challenge.
By Carrie Miceli
Workers are on the move during the Great Resignation—but 54% say they have better job opportunities at their current organization. Find out how your internal mobility programs can improve retention and give your organization a competitive edge.
Report
Want to transform employee performance? Recognize a job well done.
Recognition is a fundamental part of the employee experience, and is a driver of performance and engagement. Learn how to build a culture of recognition that can transform the employee experience in easy and affordable ways.
Blog
Getting tired of fighting attrition? Try rethinking internal mobility
By Jonathan Gove
Workers are on the move during the Great Resignation—but 54% say they have better job opportunities at their current organization. Find out how your internal mobility programs can improve retention and give your organization a competitive edge.
Blog
Quiet quitting isn’t new. It’s just larger and louder. 5 ways to embrace your “steady stayers”
By Melissa Jezior
Quiet quitters aren't actually quitting, the catchy term should be renamed as "steady stayers" who get the job done and value work-life balance. Learn five ways to embrace these essential performers, improving retention and job satisfaction.
Blog
Building up from burnout: How government agencies can creatively adapt amid the Great Resignation
By Andrew Edelson
Burnout is fueling the Great Resignation—and with 56% of government workers feeling burnout, agencies must act now to understand what’s causing it in the public sector, and how they can address it, before it leads to more vacancies.
Infographic
Government telework and flexible work arrangements are resulting in improved performance
See how government telework and flexible work arrangements are improving performance for government teams.
Blog
It’s about time: Agencies’ underutilized data may hold the key to reducing burnout
By Andrew Edelson
Learn how to reduce burnout at work, and make smarter workforce planning decisions, through utilizing data that's often overlooked.
Report
Improving internal mobility programs: How to win the talent war through internal recruitment
Research from Eagle Hill reveals employees believe they have better job opportunities inside their current organizations. But this potential is untapped. Learn practices for improving internal mobility programs and help employees learn, grow—and stay.
Report
Performance culture in a hybrid world
Improving performance in hybrid and virtual work means creating a performance culture of transparency, communication, and feedback.
Blog
How life sciences companies can reduce employee burnout and turnover
By Jonathan Gove
Life science companies can reduce worker burnout and turnover through fully examining their employee experience.
Blog
Strengthen your onboarding to keep new hires
By Stephanie Mount
As the Great Resignation continues, organizations need to strengthen their onboarding to retain sought-after new hires. Discover three ways you can improve the onboarding experience and set your new hires up for success.
Report
Running on empty: Why burnout at work is surging among government employees—and what to do about it
Burnout at work is surging for government employees. We share three reasons why and four ways to help employers turn down the heat.
Report
From the Great Resignation to great retention: The case for perfecting hybrid onboarding
In the Great Resignation, great retention is more important than ever—yet only 12% of workers thought their employer onboarded well. Our survey of new hires uncovers how to improve virtual and hybrid onboarding to meet employees’ needs.
Report
Improve the employee experience: Guide to creating exceptional employee experiences
Our new research has revealed how employee experience drives customer experience. By understanding the trends influencing the employee experience today, discover ways to facilitate an exceptional employee experience.
Infographic
Workers say diversity in healthcare is a priority, but more action is needed in the workplace
Healthcare employees say diversity in healthcare is important, but requires more action, per Eagle Hill Consulting research.
Report
For financial services companies, taking action on employee experience will elevate their customer experience too
Financial services organizations looking to be industry leaders in customer experience must pay closer attention to their employee experience.
Report
Hybrid work models should consider employee burnout
As companies shift to hybrid work, how can they help employees navigate another change—and address work burnout and reentry anxiety? Our new research shows how to alleviate work exhaustion while helping teams feel connected and engaged.
Report
Employees don’t think workplace diversity and inclusion initiatives go far enough to improve the employee experience
Our research finds workplace diversity and inclusion initiatives don't go far enough to improve the employee experience.
Blog
4 steps to improve the federal workforce employee experience
By Andrew Edelson
Learn four steps leaders can take within their agencies to strengthen the federal workforce employee experience, which ultimately will lead to better customer service outcomes.
Report
A new prescription for healthcare provider organizations to improve patient experiences: Prioritize the healthcare worker experience
Throughout the relentless COVID-19 pandemic, healthcare provider organizations have continued to hyper-focus on patients, but nour research shows that excellent patient experiences and satisfactions start and endure with strong healthcare worker experiences.
Report
Exceptional customer experience in government stems from empowered federal employees
Our customer experience excellence in government research shows federal employees best serve customers when agencies prioritize and invest in the employee experience.
Report
The employee turnover tsunami is here
Earlier this year, we predicted that many industries could anticipate a tsunami of employee turnover when the pandemic eases. That time is now. New strategies are needed to ride the turnover wave.
Report
Are customer experience problems coming in through the employee entrance?
Our research finds that the relationship between the employee experience and customer service may be the most important, yet overlooked, piece in the customer experience puzzle.
Report
Could healthcare employees’ dissatisfaction with workplace technology undermine the virtual health boom?
Our research finds that while technology has the potential to make healthcare employees’ jobs easier and more efficient, a significant percentage do not feel that potential is being realized.
Trending topic
The future of work
Preparing your workplace for the future of work requires new approaches to aligning your workforce, work environment, and operations.
Trending topic
Battling employee burnout
Our ongoing research into employee burnout provides organizations with insights into the drivers, organization impacts, and remedies for employee burnout across industries.
Report
Uncovering ROI: The hidden link between technology change and employee experience
Employee experience is a fundamental component to improve new technology change ROI, and ultimately, business ROI.
Report
The employee turnover tsunami is coming
An employee turnover tsunami is expected once the pandemic ends, where new workforce planning strategies are needed to support revised business models.
Infographic
Planning the future workforce today
Crystal balls won’t show you. Thinking won’t make it so. It takes strategic workforce planning to align your workforce to deliver on your business strategy. Our strategy-led, data-powered process can help—both now and in the future.
Report
You can’t have one without the other: Resilient work cultures and resilient workforces go hand in hand
Even in the best of times, the federal workforce negotiates immense pressure to achieve their mission. Learn more about how federal managers can start building a culture of resilience, even amid uncertainty and disruption.
Report
The state of organizational culture in federal government: Mismatched priorities, unmet expectations
According to a new survey by Eagle Hill Consulting, only about half of federal employees say that their organization’s policies align with its core values. Our research explores where, why, and how this misalignment plays out in federal workplaces.
Report
Corporate culture and the C-suite agenda
Innovation, focus, and change must reside in the hearts and minds of your entire workforce and play out in their daily decisions. A new C-suite survey by Eagle Hill shows what organizations can do to make improving culture a top priority.
Report
Managing your mobile workforce when teleworkers return
The best telework programs don’t just help employees work from home; they also offer the right environments when they’re back in the office. See how to lower costs and reduce footprints with higher productivity and employee satisfaction.
Report
The business case for culture: How organizational culture impacts business performance
Organizational culture can be nebulous and difficult to measure. Our Workplace Culture Survey provides executives with a concrete culture framework that distills into five critical elements designed to make workplace culture more tangible.
Report
Guerilla retention tactics for keeping federal workers
If your agency is worried about a mass exodus of talent, stop. There are concrete ways to remind the federal workforce about what’s truly unique and positive about their jobs. Start with these four guerilla retention tactics.
Report
Guerilla retention tactics for keeping tech talent
In today's tight labor market, retaining top tech talent is hard. And it's about to get a lot harder with Amazon HQ2 coming to town. Take action now with these four guerilla tactics for keeping your people.
Report
Five guerilla recruiting tactics for hiring top tech talent
Looking to recruit the best of the best tech talent? It can be hard when your competition is the world’s most admired tech companies. Follow these five guerilla tactics to stand out and get the people you need.
Report
Four hidden levers media organizations can use to get ahead of disruptions
Core values are key to addressing disruption—but media and entertainment organizations are much less likely than others to identify “integrity or morals” as a core value. What can companies do to reinforce their core values?
Article
How to kill bad ideas, but cultivate an ideas culture
Our research indicates that over a third of U.S. workers say they are likely to leave their company in the next year. That number jumps to almost half when workers say their employer does not effectively channel the creativity of its workforce.
Report
The corporate integrity implosion: Managing in the era of exposure
New research by Eagle Hill Consulting reveals that the majority of working Americans believe that integrity is on the decline in corporate America—and most say that integrity has gotten worse in corporations during the past 5 years.
Infographic
The corporate integrity implosion: Boston
The majority of Boston employees believe that integrity is on the decline in corporate America, and nearly half say that they have witnessed unethical behavior at work. So why have so few reported it?
Infographic
The corporate integrity implosion: Seattle
The majority of Seattle employees believe that integrity is on the decline in corporate America, and nearly half say that they have witnessed unethical behavior at work. So why have so few reported it?
Infographic
Building an engaged workforce
We help clients streamline their workforce from start to finish. By modernizing processes and practices across the employee lifecycle, we work with you to bring out the best in employees and enable them to more effectively deliver results.
Report
The wallet. The weekend. The workplace: How employers can win top technology talent in Seattle
A new survey finds that Seattle employees rank financial security as the number one factor for maintaining a positive work-life balance, twice as important as any other factor.
Report
Building an ideas culture in federal government
Our new survey shows employees’ ideas are not being tapped. In fact, 72% of federal employees say that their agency rarely or never seeks their ideas for improvements, and 71% say that government is less open to new ideas than the private sector.
Infographic
When it comes to corporate core values, Seattle soars
A new survey from Eagle Hill Consulting shows that 20% more Seattle employees know their corporate core values than the American average. An overwhelming majority say that those core values drive their decisions and behavior at work.
Webinar
Webinar | Highlights: Insights and strategies from our millennials webinar
Do you know what millennial workers really want—and how to reach them? Get surprising insights and strategies on how to recruit and engage with millennial workers in the highlights from our webinar.
Report
Top three trends in human capital: Direct. Personal. Fast.
The constant advance of digital technologies and smart data makes direct, personalized, and fast customer experiences an expectation. It is time for leaders to take the same approach to their workforces.
Report
The state of corporate core values in America
To instill strong core values in employees, companies have to go beyond a printout during onboarding. It’s more a matter of making sure employees understand how they’re expected to deliver on those values—and starting the dialogue now.
Infographic
Stress-testing corporate core values in America
A new survey from Eagle Hill Consulting shows nearly half of Americans don’t know their employer’s core values. That said, an overwhelming majority of people who know their employer’s core values say they drive their decisions and behavior.
Report
Are low performers destroying your culture and driving away your best employees? Here’s what you can do.
Every workplace deals with low performers, but did you know they may be driving away your best employees? The good news is that there are concrete steps you can take to keep your best people—and avoid paying the cost of attrition.
Report
The annual performance review: Old-school or timeless tool?
As business leaders second-guess their companies’ performance management programs, we surveyed more than 1,600 employees to get their thoughts on the review process and its ripple effects in the workplace. See what we found out.
Report
Feedback on feedback: Five ways to create a constructive feedback culture
Feedback is important to professional development. We’ve identified five ways your organization can help support a constructive—and more productive—environment.
Report
The importance of work-life balance
Employers in Washington, D.C. must continuously evaluate and improve their culture and benefits in order to attract and retain top talent. One increasingly important set of tools has been programs that promote a better work-life balance for employees.
