Insights
Insights from our work
Helping our clients stay ahead of the curve is a big part of what we do. That’s why we’ve developed a library of resources to keep you informed about the latest industry challenges and emerging trends.
Insights
Our latest research & thinking
We are an organization centered on people solving complex business problems across industries, in ways that deliver value above expectations.
Article
Four steps to adopt technology in the workplace
Adopting technology in the workplace requires a human-centered approach to maximize ROI and increase adoption. Learn how to get the most out of your technology investment with these four steps.
Article
Is data governance undermining your business optimization efforts?
Strong data governance structures information for accessibility and action—driving smarter decisions and greater efficiency. Discover five data governance fundamentals to boost your business optimization efforts.
Blog
AI, everywhere, all at once: Leading with empathy through AI automation
By Joseph Macaluso
Implementing AI with empathy means prioritizing employees, offering training, and taking a gradual, thoughtful approach to avoid negative impacts like layoffs while achieving sustainable, ethical results.
Blog
When it comes to AI adoption, go slow to go fast
By Joseph Macaluso
For efficient and effective AI adoption that ensures future success, companies must leverage an incremental, thoughtful approach.
Living Lab
Process automation drives efficiency and cost savings
Recently, we refreshed our thinking around our technology investments. By automating in-house processes, we found we could reclaim time, increase capacity, save money, and make data-driven decisions faster. Here’s our recipe for process automation success.
Article
How operational efficiency can make layoffs a last resort
In the face of economic uncertainty, companies should prioritize efficiency over short-term savings. The result? A stable workforce, boosted productivity, and the ability to attract and retain talent. Learn how with these 5 strategies.
Living Lab
Accelerating new ways of working for virtual teams
When COVID-19 hit, we had to greatly accelerate our transition to Microsoft Teams. Read how we employed a change management approach that included mindful technology adoption to create collaborative workspaces for our virtual teams.
Report
Uncovering ROI: The hidden link between technology change and employee experience
Employee experience is a fundamental component to improve new technology change ROI, and ultimately, business ROI.
Blog
The missing link in technology: Employee engagement
By Melissa Jezior
We know that technology advancements can be a game changer in terms of strengthening an organization’s capabilities, improving the customer experience, or leapfrogging the competition. So it makes sense that corporate leaders are investing heavily in new technologies such as automation.
Report
The missing ingredient in successful technology implementations: People
Executives are turning to technology to enhance customer propositions and competitiveness. But when companies fail to engage employees in adopting and optimizing the use of the new technology, they’re coming up short on ROI.
