Insights
Insights from our work
Helping our clients stay ahead of the curve is a big part of what we do. That’s why we’ve developed a library of resources to keep you informed about the latest industry challenges and emerging trends.
Insights
Our latest research & thinking
We are an organization centered on people solving complex business problems across industries, in ways that deliver value above expectations.
Blog
To return or not return to work? That is the wrong question.
By Andrew Edelson
Where teams are managed matters less than how teams are managed. We share how utilizing effective performance management can drive productivity, collaboration, customer service, and culture, regardless of where teams are working.
Article
6 strategies to improve employee performance—no matter where they work
We share strategies for managers to improve employee performance in any work environment.
Article
5 strategies to build workforce resilience
With people being your organization’s best asset, emerging stronger from economic uncertainty hinges on investing in them. See how.
Blog
Quiet quitting isn’t new. It’s just larger and louder. 5 ways to embrace your “steady stayers”
By Melissa Jezior
Quiet quitters aren't actually quitting, the catchy term should be renamed as "steady stayers" who get the job done and value work-life balance. Learn five ways to embrace these essential performers, improving retention and job satisfaction.
Infographic
Government telework and flexible work arrangements are resulting in improved performance
See how government telework and flexible work arrangements are improving performance for government teams.
Report
Improving internal mobility programs: How to win the talent war through internal recruitment
Research from Eagle Hill reveals employees believe they have better job opportunities inside their current organizations. But this potential is untapped. Learn practices for improving internal mobility programs and help employees learn, grow—and stay.
Trending topic
Improve employee experiences
New research from Eagle Hill Consulting uncovers how employees feel about their work experiences, and which factors most impact employee productivity, employee success and customer satisfaction.
Report
Are customer experience problems coming in through the employee entrance?
Our research finds that the relationship between the employee experience and customer service may be the most important, yet overlooked, piece in the customer experience puzzle.
Trending topic
The future of work
Preparing your workplace for the future of work requires new approaches to aligning your workforce, work environment, and operations.
Trending topic
Battling employee burnout
Our ongoing research into employee burnout provides organizations with insights into the drivers, organization impacts, and remedies for employee burnout across industries.
Report
The missing ingredient in successful technology implementations: People
Executives are turning to technology to enhance customer propositions and competitiveness. But when companies fail to engage employees in adopting and optimizing the use of the new technology, they’re coming up short on ROI.
Report
Feedback on feedback: Five ways to create a constructive feedback culture
Feedback is important to professional development. We’ve identified five ways your organization can help support a constructive—and more productive—environment.
