Latest thinking
Lessons from our work
Helping our clients stay ahead of the curve is a big part of what we do. That’s why we’ve developed a library of resources to keep you informed about the latest industry challenges and emerging trends.
Trending topic
Business resilience
Featured insights
Employee Retention Index
Anticipate shifts in workforce retention
The Eagle Hill Consulting Employee Retention Index is the first of its kind market indicator providing early signals of turning points in U.S. workforce retention. By tracking proven drivers of retention, the Index equips organizations with forward looking insights to proactively fight attrition.
Our latest research & thinking
Discover the keen insights and unique solutions from our research that are helping industry leaders tackle today’s trends and stay ahead of tomorrow’s challenges.
Blog
Harness the Gen Z loyalty surge: A playbook
By Lizzie Nealon
Retaining Gen Z, the fastest growing segment of the workforce, is key to future-proofing your organization as their rising loyalty and fresh, digital-first perspectives uniquely position them to drive innovation.
Article
Data management: The foundation of effective performance measurement
Successful performance measurement hinges on effective data management. Learn how right, reliable, and repeatable data can help you achieve meaningful performance improvements.
Report
The surprising obstacle to improving organizational performance
Employees want to drive performance but see leadership as the obstacle, shifting this perception can unlock new opportunities for efficiency.
Article
Four steps to adopt technology in the workplace
Adopting technology in the workplace requires a human-centered approach to maximize ROI and increase adoption. Learn how to get the most out of your technology investment with these four steps.
Article
Is data governance undermining your business optimization efforts?
Strong data governance structures information for accessibility and action—driving smarter decisions and greater efficiency. Discover five data governance fundamentals to boost your business optimization efforts.
Blog
AI, everywhere, all at once: Leading with empathy through AI automation
By Joseph Macaluso
Implementing AI with empathy means prioritizing employees, offering training, and taking a gradual, thoughtful approach to avoid negative impacts like layoffs while achieving sustainable, ethical results.
Article
Speed business optimization by focusing on these top 10 areas of unintentional waste
Business optimization is key to thriving in today’s environment, improving quality, productivity, and speed to market while managing time, talent, and costs.
Blog
When it comes to AI adoption, go slow to go fast
By Joseph Macaluso
For efficient and effective AI adoption that ensures future success, companies must leverage an incremental, thoughtful approach.
Article
Why you need program evaluation
As leaders drive large-scale change that impacts their entire organization, a clear grasp of their programs' efficiency is crucial for making data-driven decisions.
Report
Are employee ideas the hidden key to operational efficiency?
Businesses focus on driving top-down efficiency initiatives, but our research shows they are overlooking a key to success: employee ideas.
Article
Operational efficiency metrics: The secret to doing more with less in government
Learn how operational efficiency metrics and easily overlooked data can help agencies boost capacity and improve productivity.
Blog
Embracing change to thrive in 2025
By Melissa Jezior
Eagle Hill's research finds many workers aren't utilizing AI that can be a game changer to drive innovation and efficiency.
Report
Government parents are not OK
New research reveals that government employees with children are more likely to experience burnout compared to their peers. Explore key strategies agencies can implement to better support parents, reduce burnout, and create a more balanced work environment.
Infographic
Employees weigh in on workplace flexibility
Eagle Hill Consulting surveyed the U.S. workforce on the topic of workplace flexibility to provide insights as organizations shape their workplace strategies and remote work policies. See what we found.
Article
Employee retention: 4 tips to stay ahead in a period of low turnover
With employee retention at a high point, the time is now for companies to build from within. Learn how to get ahead in a period of reduced turnover.
Report
Why Gen Z is a retention outlier—and what to do about it
Gen Z workers require tailored employee retention strategies to keep them engaged on their own terms. Learn why and explore five key priorities that influence Gen Z retention.
Article
Four Gen Z employee retention strategies
Gen Z workers require tailored employee retention strategies to keep them engaged on their own terms. Learn why and explore four key priorities that influence Gen Z retention.
Infographic
The state of worker burnout: 2024
Eagle Hill’s survey of U.S. employees surfaces insights into the drivers, organizational impacts, and remedies for alleviating worker burnout.
Infographic
Business resilience: It’s every leader’s responsibility
Business resilience is vital amid tech, economic, and geopolitical disruptions. Learn how leaders can champion it consistently for superior performance and growth.
Article
AI in recruitment: 3 key challenges solved
Utilizing AI solutions in recruitment can help organizations find talent, improve candidate engagement and experience, and implement skills-based evaluations.
Report
New research reveals falling employee confidence threatens business resiliency
The latest Employee Retention Index shows that employee confidence, a key indicator of business resiliency, has fallen for two quarters in a row. Learn how leaders can boost confidence—and in turn, build business resilience.
Blog
From crisis to control: A deep dive into employee retention amidst worker shortages
By Melissa Jezior
Anticipating retention and attrition trends is a key competitive asset for orginazations. Whether you're looking to hire, retrain, or reduce headcounts, learn how to leverage insights from Eagle Hill's new Employee Retention Index.
Report
The state of organizational culture 2024: Hybrid work’s unexpected impact
Our 2024 organizational culture report finds hybrid work is having a positive impact on organizational culture. Read the report to learn why and get 4 recommendations on how to improve your organization's culture as you navigate hybrid work.
Blog
Telework clashes, burnout, and strikes. Employees still aren’t OK.
By Melissa Jezior
Discover why employee retention and workplace flexibility are top business priorities for 2024 and what you can do to retain your top talent in the New Year.
Infographic
The state of hybrid work in the financial services industry
Research on hybrid work in the financial services industry finds that employees want more flexibility and will consider a new job if it is reduced. Learn more about how reducing workplace flexibility impacts financial services employees.
Article
Positioning government leaders as culture champions
Government leaders need training, tools, and data to prioritize and build a strong workplace culture. Learn what agencies can do to position government leaders as culture champions who employees will be more likely to trust and follow.
Article
Agile Project Management: 6 strategies for success
Succeed at Agile Project Management; learn 6 strategies that help organizations stay flexible and collaborative, and incorporate customer feedback throughout the project lifecycle.
Article
4 ways to build business resilience through great customer experience
Learn 4 strategies to build business resilience by prioritizing customer centricity and great customer experiences.
Blog
To return or not return to work? That is the wrong question.
By Andrew Edelson
Where teams are managed matters less than how teams are managed. We share how utilizing effective performance management can drive productivity, collaboration, customer service, and culture, regardless of where teams are working.
Article
How to build resilience in your organization: A framework for business resiliency
Learn how to build resilience with our Business Resilience Framework.
