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Federal government

Taking charge of a changing landscape

Today’s fast-changing environment pushes federal agencies to rethink how they achieve their missions. Our federal consulting services and solutions help agencies elevate the employee experience and improve efficiencies, while making smart investments to modernize technology and meet the future of work head on. With our help, agencies can confidently navigate an ever-evolving world to achieve their goals.

What we do          Contract vehicles          Results          Case studies          Insights         Our team          Let’s talk

Federal consulting
services & solutions

What we do

Eagle Hill understands that finding the right way forward is as much about knowing where you’re starting from, as it is about knowing where you want to go. We work with you as genuine teammates, driven (like you) to make a difference, without ever losing sight of who really directs your success: your people.

Our team helps federal leaders translate their aspirations into actualities by developing holistic yet realistic strategies. We equip federal workforces with the right skills to advance the mission and the supportive environments to thrive, and incorporate people-forward change management to ensure solutions take hold and deliver results.

We are all about making the most of what you have—people, processes, technologies, and budgets—to deliver outcomes that create lasting strategic impact for your workforce, customers, and communities. All while delivering a client experience that exceeds expectations.

Click here to learn more about our consulting services and solutions

Access to real-time reporting is important for justifying resource requests to the health industry and Congress—and essential for empowering Federal workers to shape the future of their agencies.”

Lisa Gryncewicz, Director

+90%

Accuracy forecasting 5year workload demand 

100%

Increase in realtime data availability

900

Staff who benefit from realtime reporting

Featured federal government services

Check out a few of our services that are helping federal agencies take charge of a changing landscape.

Federal workforce planning

Our approach to federal workforce planning helps your agency have the right people, in the right roles, at the right time to deliver your mission.

Government IT modernization

By approaching IT modernization through the lens of people, processes, and culture, we optimize your agency’s technology investments.

Program evaluation

We help you meet your evaluation requirements while gaining data-driven insights for delivering your mission more efficiently and effectively.

Our contract vehicles

Government solutions that work

Eagle Hill has nearly 20 years’ experience working with federal agencies, such as the U.S. Department of Homeland Security, U.S. Department of Health and Human Services, U.S. Department of the Treasury, U.S. Department of Justice, and U.S. Department of Agriculture. We have a proven track record of delivering quality work—both at headquarters and in the field—and have primed many government contracts.

Learn more about our government contract vehicles 

Results

Helping federal agencies meet and exceed their goals 

+90%

accuracy forecasting 5-year workload demand for a large federal health agency

44%

increase in understanding of organization’s mission, vision, and goals for a large agency

99%

of clients say Eagle Hill works hand in hand with them 

98%

of clients say Eagle Hill brings energy, initiative, and creativity 

96%

of clients say Eagle Hill delivers value above expectations 

The EHC team is reliable and responsive, no matter the request or issue presented. Their support ensures we are able to meet our mission and better serve our employees
Federal Client, 2022
Having a team that can quickly pivot and offer exceptional support has been invaluable
Federal Client, 2022

Federal Case Studies

Driving impact in federal government

Here are a few examples of how our unconventional consulting leads to unbelievable results. From boosting employee retention to driving user adoption, our years of creative and strategic experience have helped federal clients reach their potential.

Federal government: Impact Statement

Culture change unifies a federal agency

We helped map and implement a federal agency's culture change to a value-driven culture led by fairness, accountability, integrity, and respect.

Federal government: Impact Statement

Data-driven program evaluation leads to breakthrough results

A large regulatory organization called on Eagle Hill to provide data-driven program evaluation services to aid in decision making and execution of their future state operations. See how our team maintained progress and momentum, while also safeguarding rigorous program evaluation standards.

Federal government: Impact Statement

Improving the employee lifecycle and transitioning to the future of work

A large federal health agency called on Eagle Hill to improve their employee lifecycle process and increase employee engagement throughout. See how our team helped them battle today’s hiring challenges while planning for the future of work.

Federal government: Impact Statement

Enabling future decision-making through capacity planning and workload analytics

We helped a government agency create a transparent resource capacity planning function and advance workforce analytics to inform future decision-making.

Federal government: Impact Statement

User adoption strategy empowers a federal health agency

We drove a highly successful user adoption strategy for a large federal health agency requiring a time reporting system for its employees to proactively comply with regulatory requirements and provide robust workforce capacity reporting.

Federal government: Narrative

Optimizing hybrid telework at CBP through expert program and project management services

In support of the Federal Government's telework initiative, Eagle Hill worked with the U.S. Customs and Border Protection (CBP) to help employees improve efficiency while teleworking.

Federal government: Interview

Developing competency models and workforce planning

We helped one highly specialized agency prepare their workforce for the future by implementing their forward-looking Human Capital Strategic Plan. Eagle Hill’s Mary Dalrymple, Director of Services and Innovation, explains how.

Federal government: Narrative

Working together to drive sustainable change at the forefront of federal purchasing

We partnered with the GSA FAS to help them transition to a category management approach to federal procurement as a way to improve customer service—leading to the fastest and most thorough reorganization in their history.

Federal government: Narrative

Delivering a customer-focused organizational design

When a federal management services division needed clarity on their new mission and identity, we helped set goals, streamline processes, and design new structural models for service delivery and growth.

Federal government: Narrative

Empowering employees to strengthen service, culture, and core values

When the number one grant-making organization in the government faced sustainability concerns, we brought employees at all levels together for collaborative solutions to increase engagement, strengthen culture, and improve retention.

Federal government: Narrative

Reassessing organizational structure to best serve customers and employees

In just 7 weeks, we helped an HR office solve for their existing staff continuity gaps—and plan for additional process improvements in the future.

Federal government: Narrative

Using data visualization and strategic planning to improve organizational performance

In the face of budgetary pressures, we aided the U.S. Customs and Border Protection’s Office of Administration in restructuring their framework with a 3-year plan to better prepare for maturing programming.

Federal insights

Our latest government research & thinking 

Keep your finger on the pulse of the trends impacting federal government with actionable insights and best practices based on our proprietary research.

Report

Neurodiversity in government

Learn what our research uncovered about neurodiversity awareness and accommodations in government, and why performance management and career advancement practices need to be improved to ensure neurodivergent employees can reach their full potential.

Article

Positioning government leaders as culture champions

Government leaders need training, tools, and data to prioritize and build a strong workplace culture. Learn what agencies can do to position government leaders as culture champions who employees will be more likely to trust and follow.

Report

Leadership, trust, and workplace culture in government

Our new research reveals workplace culture in government holds extraordinary influence over an agency’s ability to meet its mission. Learn who government employees say is responsible for driving workplace culture and what they can do to improve it.

Blog

Millennials hold the key to changing government workplace culture for the better

By Gwynneth Chandler

Millennial managers, our future government leaders, are poised to change government workplace culture for the better. Learn why they understand how workplace culture impacts performance, customer service, and an agency's ability to meet its mission.

Blog

Striking the right balance: Flexible work arrangements in government

By Lindsay Henson

It's clear government workers value both in-person and remote work. Learn how agency leaders can leverage flexible work arrangements to retain top talent and improve performance.

Infographic

Government employees share benefits and burdens of returning to office amid OPM telework mandates

Eagle Hill surveyed government employees to learn how workplace flexibility impacts productivity and retention. Our research reveals key insights for agency leaders to consider as they update their work environment plans per OPM telework mandates.

Report

From Baby Boomers to Gen Z: Adapting government employee connection strategies for today’s workforce

Our research finds a large generational difference in how government employee connection impacts job satisfaction, retention, and performance.

Infographic

Navigating OMB’s new organizational health guidance

Our quick-read guide helps federal agencies navigate OMB's latest memo to update Work Environment plans, improve organizational health and performance, and create a culture of continuous improvement.

Infographic

Understanding government employee burnout

Eagle Hill’s survey of government employees provides agencies with deeper understanding of government employee burnout causes and remedies.

Report

Want to boost agency performance? Prioritize government employee recognition programs in your incentive awards efforts.

Government employee recognition programs and incentive awards efforts can help boost agency performance and improve employee experience. Learn easy and affordable ways to help make recognizing a job well done part of your agency's culture.

Our team

Federal government consulting experts 

Our people bring both the right attitude and the right aptitude to your challenge. Many worked years in the federal government before joining our team. They understand and appreciate where federal agencies are coming from, allowing them to come up to speed quickly and offer empathetic and actionable guidance. Meet a few of our experts:

Ina Katherine Buckley

“A lot of people think of government as slow and clunky—but as a project manager and then program manager for a federal agency, I know firsthand the complexity agencies face operating in line with their mission and the broader policy environment. As a federal consultant, you have to get creative on how to work within those parameters and regulations in order to deliver realistic strategies. Having been a federal employee gives me a much better sense of how to do that than someone who’s never worked in that space before.”

Andrew Edelson

“I am very passionate about the federal mission and the challenges that the federal workforce must address. That’s why I loved my time as a federal employee helping to improve a wide array of high priority programs government wide. As a consultant, I get to work closely with leaders across government to do just that on a myriad of issues. And because I understand the operational dynamics and the culture, I can tailor our tools and solutions to every organization we work with to not only help them design and execute change, but manage it too.” 

Want to hear more about our federal solutions? Let’s talk.