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Performance improvement

Advance your organizational performance

Our performance improvement consulting services move your entire organization toward your definition of success by turning your bold ambitions into your day-to-day reality.

Business Process Improvement | Program Evaluation | Program Management

What we do          Insights          Case studies

What we do

Boost organizational effectiveness and performance 

Our established tools and skilled performance improvement consultants help your organization adapt to change without missing a beat. We partner with you to execute your goals and ensure the right people and structures are in place to achieve them. Then, we build in exceptional change management to equip your people to accelerate and sustain your positive outcomes. Our organizational performance improvement solutions:

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Business process improvement

We help you identify, assess, and improve processes that increase efficiency, enhance quality, and optimize performance across your organization.

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Program & project management

Our proven approaches help you deliver on your goals by prioritizing, implementing, and managing programs and projects of all sizes and levels of complexity. 

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Program evaluation

Our systematic and rigorous approach to evaluating evidence-based programs drives outcomes. We bring deep understanding and proven, data-driven strategies to achieve your goals.

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Technology enablement

We help you maximize the value of technology by looking beyond the technology capabilities your organization needs, to the people, processes, and cultural shifts needed to bring it to life.

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Change management

We help you seize transformation as an opportunity to innovate and differentiate. We partner to build change management solutions that guide your people and your organization past reluctance to powerful results.

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Organizational culture

Culture and performance are inseparable. We partner with you to hone your organizational culture to keep employees engaged, achieve your strategic priorities, and bring your core values to life.

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How strong is your performance measurement program?

Find out how your organization is performing.

Performance improvement insights

Keep your finger on the pulse of performance improvement trends impacting your industry with actionable insights and best practices based on our proprietary research.

Report

The surprising obstacle to improving organizational performance

Employees want to drive performance but see leadership as the obstacle, shifting this perception can unlock new opportunities for efficiency.

Article

Four steps to adopt technology in the workplace

Adopting technology in the workplace requires a human-centered approach to maximize ROI and increase adoption. Learn how to get the most out of your technology investment with these four steps.

Article

Is data governance undermining your business optimization efforts?

Strong data governance structures information for accessibility and action—driving smarter decisions and greater efficiency. Discover five data governance fundamentals to boost your business optimization efforts.

Article

Speed business optimization by focusing on these top 10 areas of unintentional waste 

Business optimization is key to thriving in today’s environment, improving quality, productivity, and speed to market while managing time, talent, and costs.

Article

Why you need program evaluation

As leaders drive large-scale change that impacts their entire organization, a clear grasp of their programs' efficiency is crucial for making data-driven decisions.

Report

Are employee ideas the hidden key to operational efficiency?

Businesses focus on driving top-down efficiency initiatives, but our research shows they are overlooking a key to success: employee ideas.

Performance improvement case studies

From organizational alignment to program evaluation, our years of creative experience has helped clients across industries reach their potential.

Technology, media, and entertainment

Managing technology change: Aligning organizational structure and new digital technology for success

A media organization overcame technology change management challenges by realigning processes, restructuring teams, and achieving significant operational improvements.

Technology, media, and entertainment

Identifying the right Enterprise Resource Planning (ERP) system for a sports franchise

To scale its fan experience without expanding back-office complexity, a Major League Baseball franchise needed the right ERP solution. We helped them navigate the vendor selection process, staying focused on their priorities and future vision—knocking it out of the park.

Federal government

Workflow automation solutions unlock significant efficiency gains for government agency

We partnered with a large federal agency to design and implement a streamlined, user-friendly task tracking system that enhances performance through workflow automation.

Want to hear more? Let’s talk.

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