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Performance improvement

Advance your organizational performance

Our performance improvement consulting services move your entire organization toward your definition of success by turning your bold ambitions into your day-to-day reality.

Business Process Improvement | Program Evaluation | Program Management

What we do          Insights          Case studies

What we do

Boost organizational effectiveness and performance 

Our established tools and skilled performance improvement consultants help your organization adapt to change without missing a beat. We partner with you to execute your goals and ensure the right people and structures are in place to achieve them. Then, we build in exceptional change management to equip your people to accelerate and sustain your positive outcomes. Our organizational performance improvement solutions:

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Business process improvement

We help you identify, assess, and improve processes that increase efficiency, enhance quality, and optimize performance across your organization.

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Program & project management

Our proven approaches help you deliver on your goals by prioritizing, implementing, and managing programs and projects of all sizes and levels of complexity. 

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Program evaluation

Our systematic and rigorous approach to evaluating evidence-based programs drives outcomes. We bring deep understanding and proven, data-driven strategies to achieve your goals.

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Technology enablement

We help you maximize the value of technology by looking beyond the technology capabilities your organization needs, to the people, processes, and cultural shifts needed to bring it to life.

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Change management

We help you seize transformation as an opportunity to innovate and differentiate. We partner to build change management solutions that guide your people and your organization past reluctance to powerful results.

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Organizational culture

Culture and performance are inseparable. We partner with you to hone your organizational culture to keep employees engaged, achieve your strategic priorities, and bring your core values to life.

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How strong is your performance measurement program?

Find out how your organization is performing.

Performance improvement insights

Keep your finger on the pulse of performance improvement trends impacting your industry with actionable insights and best practices based on our proprietary research.

Article

How to improve operational efficiency at government agencies: 5 strategies

Learn how to improve operational efficiency at your agency by streamlining operations, reducing costs, and maintaining quality amidst budget constraints.

Article

Agile Project Management: 6 strategies for success

Succeed at Agile Project Management; learn 6 strategies that help organizations stay flexible and collaborative, and incorporate customer feedback throughout the project lifecycle.

Article

How to build resilience in your organization: A framework for business resiliency

Learn how to build resilience with our Business Resilience Framework.

Article

How to boost technology adoption

To improve technology adoption, maximize your technology investment, and improve ROI, take a human centered approach to technology change.

Living Lab

Process automation drives efficiency and cost savings

Recently, we refreshed our thinking around our technology investments. By automating in-house processes, we found we could reclaim time, increase capacity, save money, and make data-driven decisions faster. Here’s our recipe for process automation success.

Article

How operational efficiency can make layoffs a last resort

In the face of economic uncertainty, companies should prioritize efficiency over short-term savings. The result? A stable workforce, boosted productivity, and the ability to attract and retain talent. Learn how with these 5 strategies.

Performance improvement case studies

From organizational alignment to program evaluation, our years of creative experience has helped clients across industries reach their potential.

Federal government

Federal program evaluation poised to deliver huge ROI

We performed a program assessment and ROI analsis for a large federal regulatory agency, inclusive of identifying program evaluation KPIs, gathering and analyzing data, and identifying recommendations to significantly improve ROI.

Federal government

Optimizing inspection process unlocks 30% capacity gains for public health client

We helped one federal agency optimize their inspection process, unlocking 30% capacity gains.

Financial services

Financial institution realizes customer digital experience rewards from improved UX research

Eagle Hill worked with a large financial institution to develop and carry out a UX research project that helped the firm realize the customer digital experience rewards it sought to strengthen its market position.

Want to hear more? Let’s talk.