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State and local government 

Helping state and local government leaders overcome unprecedented challenges

The demand for essential services continues to rise, the public sector workforce is stretched to its limits, and budgets are perpetually under pressure. We help agency leaders reimagine their strategies to achieve their mission and sustain public trust.

How we help          Case studies          Insights

How we help

State and local governments deliver essential public services in a rapidly changing landscape. You face unique challenges and opportunities that influence your ability to deliver your mission efficiently and effectively.

We bring a holistic approach to unlock the power of your people and resources, transforming organizational performance for mission success. Grounded in broad government experience, our solutions are practical, delivering tangible impact for your agency, your people, and those you serve. Expect outcomes for today, not years from now. 

From unconventional ideas to expert implementation, we listen and collaborate with you as a true partner. The goal? Helping your agency work better, navigate change successfully, and improve program impact.

Click here to learn more about our consulting services and solutions

State and local government consulting services

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Government IT modernization

Is legacy technology holding you back from mission success? By approaching technology modernization through the larger context of people, processes, and culture, we help agencies optimize technology investments—from lowering costs to boosting experiences.

Learn more about our government IT modernization services

Meet the mission with workforce planning

State governments are feeling the pressures of shifting workforce demographics, more demanding citizen experiences, and increased competition for talent. Our workforce planning approach is helping the public sector plan for a rapidly changing future.

Learn more about our workforce planning consulting services

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Positive, progressive energy, and great communication skills!
State and local government client, 2022
Eagle Hill’s communication was always clear, specific, and coordinated. Their work to engage employees was really valuable.
State and local government client, 2022

State and local government case studies

Here are a few examples of how we provide impact for our clients. From designing organizational structures to driving user adoption, our years of creative and strategic experience have helped public sector clients reach their potential.

State and local government

King County Metro strengthens emergency management with data-driven program evaluation

We helped King County Metro evaluate its security and emergency management programs, using data-driven insights to enhance operations, align with best practices, and support future growth.

Federal government

Workflow automation solutions unlock significant efficiency gains for government agency

We partnered with a large federal agency to design and implement a streamlined, user-friendly task tracking system that enhances performance through workflow automation.

State and local government

Designing a new organizational structure to accommodate rapid growth

We partnered with a large public transit authority to design a new organizational structure that ensured scalability while aligning to it’s multi-billion dollar growth strategy.

State and local government insights

Keep your finger on the pulse of the trends impacting government agencies and state employees with actionable insights and best practices based on our proprietary research.

Article

Top ten waste hotspots: Quicks wins to enhance operational efficiency in government

Jumpstart operational efficiency improvements by assessing agency performance in these common areas of waste.

Article

Operational efficiency metrics: The secret to doing more with less in government

Learn how operational efficiency metrics and easily overlooked data can help agencies boost capacity and improve productivity.

Report

Government parents are not OK

New research reveals that government employees with children are more likely to experience burnout compared to their peers. Explore key strategies agencies can implement to better support parents, reduce burnout, and create a more balanced work environment.

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Understanding government employee burnout

Eagle Hill’s survey of government employees provides agencies with deeper understanding of government employee burnout causes and remedies.

Infographic

Government employees share benefits and burdens of returning to office

Eagle Hill surveyed government employees to learn how workplace flexibility impacts productivity and retention. Our research reveals key insights for agency leaders to consider as they update their work environment plans per OPM telework mandates.

Blog

Striking the right balance: Flexible work arrangements in government

By Lindsay Henson

It's clear government workers value both in-person and remote work. Learn how agency leaders can leverage flexible work arrangements to retain top talent and improve performance.

Client success

“By putting people at the center of a new organizational design for a Pacific Northwest transit authority, we engaged employees and built consensus on objectives that guided the entire design effort.”

Madeleine Watson, Lead

1,500

Employees effectively transitioned to new structure 

27

Design findings and recommendations

20+

Transit agencies
analyzed

Want to hear more? Let’s talk.

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